Terms & Conditions

www.greenandblue.co.uk is operated by Wildcare Ltd. We are based at Eastgate House, Moreton Road, Longborough, Gloucestershire GL56 0QJ. Our VAT number is GB 360 793090

Online orders
All prices are inclusive of VAT (where applicable) at the current rates and are correct when entering the information into the system. The total cost of your Order is the price of the products ordered plus delivery. Prices are displayed in £GBP

Order acceptance and the completion of the contract between you and Green&Blue will take place on the despatch of the products ordered by you unless we have notified you that we do not accept your Order or you have cancelled it. Non-acceptance of an order may be a result of one of the following:
The product you ordered is unavailable from stock
Our inability to obtain authorisation for your payment
The identification of a pricing or product description error
You are not meeting the eligibility to order criteria set out in the Terms & Conditions
If there are any problems with your Order, you will be contacted by a member of our team.

We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your Order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

If you wish to cancel an order, you may contact us at info@greenandblue.co.uk or on 01451 833 181. You must do this as soon as possible, and if the Order has already been packaged and arrangements have been made for it to be sent out to you, we request that you return the goods to us once they have been delivered, following the instructions within Deliveries & Returns.

Amending your Order
If you wish to make any other changes to the Order, such as adding or deleting items, please email info@greenandblue.co.uk within four hours of placing the Order.

Description of Products
Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up-to-date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may only sometimes reflect the position at the exact moment you place an order.

When placing an order, confirm that the credit or debit card being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Privacy and Cookie Policy.

Please see our full cookie policy by following this link.

If you have any questions about our site, use of the site or our Privacy Policy, please get in touch with us by email at info@greenandblue.co.uk, by telephone on +44 (0)1451 833 181 or by post at Wildcare Ltd, Green&Blue, Eastgate House, Moreton Road, Longborough, Gloucestershire GL56 0QJ.

Please ensure your query is clear, particularly if it is a request for information about the data we hold about you.